SHIPPING POLICY

Thank you for choosing ELOWEN STYLE LLC. We are committed to providing our customers with stable and efficient order processing and shipping services. Please read the following shipping policy before placing your order.

1. Shipping Area

Currently, we only support shipping within the United States and do not offer international shipping services.

2. Order Processing Time

Orders are typically processed within 1-3 business days; processing time may be longer on weekends and holidays; processing time may be delayed due to increased order volume, inventory adjustments, or special circumstances.

3. Delivery Time

Standard delivery time within the United States is typically:

5-7 business days.

Actual delivery time may vary depending on the region, weather, holidays, or logistics operations.

4. Logistics Service Provider

We will arrange a suitable logistics service provider for delivery based on the order details. Common logistics services include:

USPS
UPS
FedEx

Specific logistics information will be provided in the order shipment notification.

5. Shipping Costs
   Shipping costs will be automatically calculated on the checkout page based on your order and delivery address.
6. Order Tracking

After your order is shipped, you will usually receive an email notification containing tracking information. You can check the delivery status using the provided tracking information.

7. Delivery Delays

The following situations may cause delivery delays:

Inclement weather;
Peak holiday periods;
Incomplete or incorrect address information;
Force majeure;
Logistics service provider operational abnormalities.

For delays caused by logistics issues, we will do our best to assist with tracking, but we cannot guarantee a specific arrival time.

8. Address Information

Please ensure your shipping address and contact information are accurate when placing your order. If delivery fails or is returned due to an incorrect address, the customer may be responsible for any additional costs.

9. Contact Us

If you have any questions about shipping, delivery, or order status, please contact us:

Email: ddksi@elowenstyle.shop