PRIVACY TERMS

Welcome to ELOWEN STYLE LLC. We value your personal information and privacy, and are committed to protecting your information when you use our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information Collection

When you visit or use our website, we may collect the following types of information:

Information you voluntarily provide, such as your name, email address, phone number, shipping address, and payment information;

Order and transaction information;

Device and browsing information, such as IP address, browser type, access time, and page browsing history;

Information you provide when communicating with customer service.

2. Information Use

The information we collect may be used for the following purposes:

Processing orders and payments;
Providing customer service and after-sales support;
Arranging order delivery;
Optimizing website functionality and user experience;
Preventing fraud, unauthorized transactions, and other security risks;
Sending you order updates, service notifications, or related communications;
Complying with legal and regulatory requirements.

3. Information Sharing and Disclosure

We will not sell your personal information. We may share necessary information only in the following circumstances:

When collaborating with service providers such as payment processing, logistics, and technical support;

To complete order processing and delivery services;

As required by law, court orders, or legal regulatory requirements;

To protect the legitimate rights and interests of the website, users, or the company;

In the event of business adjustments, mergers, or asset transfers.

4. Cookies and Tracking Technology

Our website may use cookies or similar technologies to improve website efficiency and user experience. Cookies help us record user preferences, analyze website traffic, and optimize services.

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

5. Data Security

We take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, alteration, or loss. However, internet transmission cannot be guaranteed to be absolutely secure, therefore we cannot guarantee the absolute security of information during transmission.

6. Third-Party Services

Our website may contain third-party services or links, such as payment service providers or logistics service platforms. We are not responsible for the privacy practices of third-party websites or services and recommend that you review the relevant third-party privacy policies.

7. User Rights

You have the right to:

Check the personal information we hold;

Request correction of inaccurate information;

Request deletion of your personal information (except where legally required to be retained);

Choose to stop receiving marketing-related information.

To exercise these rights, please contact us using the contact information below.

8. Privacy for Minors

Our website and services are not targeted at minors. We do not knowingly collect personal information from minors. If we discover any such cases, we will promptly delete the relevant information.

9. Privacy Policy Updates

We may update this Privacy Policy as needed based on business, legal, or service changes. The updated content will take effect immediately upon publication on the website.

10. Contact Us

If you have any questions about this Privacy Policy or our personal information processing methods, please contact us:

Email: ddksi@elowenstyle.shop